We traveled through Travel agency ( czech TA ),
Very disappointing, the fact that we payed 8 days all inclusive and now the last day they told us that we can't use our all inclusive services anymore. Our flight is in the evening and we can't use the restaurant and the bar (we have only lunch ). Nothing.
About Hotel.
Staff is really good, nice and smiling, except few people on the reception. Lobby bar and the staff is really good. Thank you for your services.
ROOM - very old, destroyed, stinky, the locks and overall the door cannot be closed. It's broken, so we have to take shower with open doors.
We were on the ground floor and we think rooms on the upper floors are maybe better.
One day was a thunder storm. Water was everywhere in the lobby. Because the floor is uneven. Even some rooms were drowned (On the ground floor).
FOOD- Food is really good. Delicious.
Coffee and wines are disgusting.
Outdoor pools are good. Sun-beds by the pool are included. Good atmosphere. Music all the time.
See is 5 min by walk, through send dunes (wooden pavement), but sunbets are not included, you need to buy them,
one is 10 BGN. And umbrella is for 10 BGN as well.
The old Nessebar 20-30 min by walk from hotel. Recommended to see.', with a lot of history and street shops with souvenirs.
The city center of Sunny beach (with parties, shops, good for night walks) is 5 min by taxi. The hotel taxi cost 20 BGN.
Surrounding of the Hotel is boring. Nothing to see.
Gym is basic, classic hotel gym. Just a few things.
The Jacuzzi is not even a Jacuzzi, Its a hole with cold and dirty water.
Indoor pool is really cold and dirty.
Sauna is in the gym. But it's just one finnish sauna and it's too expensive for that. 20GBN for 1 hour.
In the reviews we saw, that this hotel is good for young people, or people in general, who wants to party and enjoy the hotel with parties and the hotel's owns DJs - but the music and bar was only until 11pm (23:00 o'clock) and the DJs played good songs only sometimes. If you want